Every channel. One system underneath.
Broadcasts isn't a WhatsApp tool with extras bolted on — it's one contact graph, one automation engine, and one Team Inbox, wired up to every channel and module below.
Channels
Every conversation — wherever it happens — lands in the same Team Inbox and builds the same customer profile.
The official WhatsApp Cloud API — templates, Green Tick verification, click-to-WhatsApp ads, catalog.
DM automation via the Meta Messenger Platform, plus comment-to-DM triggers.
Messenger
A Facebook Messenger inbox with entry-point attribution — m.me links, the Get Started button, and ad click-throughs — plus the same Bot Flow automation as every channel. Free to message on.
Connect SMTP or Amazon SES — send campaigns and transactional email from the same automations.
Web Chat
An embeddable widget that runs your Bot Flows on your own site.
Telegram
Connect a Telegram bot — no 24-hour window, no template approval, no per-message fee.
SMS
Early access — the same Bot Flow, Sequences, and Campaigns engine as every channel above.
YouTube
Sync incoming comments on your videos, moderate, reply, and trigger automations.
Google Business
Sync and reply to Google Business Profile reviews, and trigger automations from them.
Threads
Publish posts and read replies and mentions in the same Team Inbox. A content and community add-on — Threads has no DM or messaging API, so it isn't a conversational channel.
Automation
The engine that runs conversations without a person watching every one.
Bot Flow Builder
A visual, no-code canvas — branch on replies, wait, call webhooks, hand off to a human, across every channel.
Sequences
Time-based drip automation — ordered steps with delays, enrolled from Audiences, Bot Flows, Forms, or the API.
AI Agent
Content-aware AI replies and knowledge bases — auto-reply, a Bot Flow node, and per-chat Inbox controls.
Marketing & CRM
Turn a contact list into a system that actually tracks and nurtures relationships.
Audiences
Segment contacts into lists that Sequences, Bot Flows, and Campaigns can target directly.
Campaigns
Durable, multi-channel campaigns — WhatsApp, Email, and Instagram from one send.
Forms
A visual form builder — hosted pages, website embeds, or conversational capture over WhatsApp and Instagram.
Pipelines (CRM)
Multi-pipeline Kanban boards for leads and deals, with stage automations and custom fields.
People
One unified identity per customer across every channel they've ever messaged you from.
Website Tracking
A first-party visitor-tracking snippet for your site — identifies visitors into the same unified People profile every channel builds.
Growth
Beyond messaging — sell and track outside the inbox too.
Courses
Sell video courses and live 1:1 sessions, with Zoom and payment built in.
Links & Tracking
Shortened, trackable links feeding the same People profile as every other touchpoint.
Operations
What keeps a growing team — and a growing integration — under control.
Team Inbox & Roles
A shared inbox with role-based permissions across every connected channel, not just one.
Dashboard & Analytics
KPIs, delivery analytics, and a customisable widget dashboard for the whole workspace.
Public Developer API
Scoped API keys, idempotent sends, and webhooks for every module above.
Activate only what you need
Every channel and module above is opt-in per workspace. Start with WhatsApp and the Bot Flow Builder, then turn on Instagram, CRM Pipelines, or Courses exactly when your business is ready for them — never pay for a module sitting unused.